OVERVIEW
Welcome to TidyTail Co. The terms "we", "us" and "our" refer to TidyTail Co. TidyTail Co. operates this store and website, including all related information, content, features, tools, products and services, in order to provide you with a curated shopping experience focused on pet clean-care essentials.
The below terms and conditions, together with any policies referenced herein, describe your rights and responsibilities when you use our website or purchase products from us.
By visiting, interacting with, or using our website, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our website.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, province, or country of residence.
To use our website or purchase products, you may be asked to provide certain information, such as your email address, billing information, payment information, and shipping information. You represent and warrant that all information you provide is correct, current, and complete.
You are responsible for maintaining the security of your account credentials and for all activity under your account.
SECTION 2 - OUR PRODUCTS
We make every effort to display our products as accurately as possible. However, product colors, size appearance, packaging, and details may vary slightly due to screen settings, photography, manufacturing updates, or supplier variations.
Our products are intended for ordinary household pet-care use. Please review product descriptions, images, size information, and usage notes before purchasing.
We do not guarantee that every product will meet every pet’s behavior, temperament, size, or grooming needs. Always supervise pets when using pet-care products.
We reserve the right to update, change, or discontinue any product at any time without notice.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. TidyTail Co. reserves the right to accept or decline your order for any reason, including suspected fraud, incorrect pricing, stock issues, shipping restrictions, or payment problems.
Your order is not accepted until your payment has been processed and your order has been confirmed.
Please review your order carefully before submitting. Orders may be difficult or impossible to cancel once they have been processed for fulfillment or shipped.
Your purchases are subject to our Refund Policy.
You represent and warrant that your purchases are for personal or household use and not for commercial resale.
SECTION 4 - PRICES AND BILLING
Prices, discounts, and promotions are subject to change without notice. The price charged will be the price shown at the time your order is placed.
Unless otherwise stated, prices do not include taxes, duties, customs charges, shipping fees, or other import costs that may apply in your country or region.
You agree to provide current, complete, and accurate purchase and payment information for all orders.
SECTION 5 - SHIPPING AND DELIVERY
Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, incorrect shipping information, weather, holidays, or events outside our control.
Once an order is shipped, tracking information may take time to update. Customers are responsible for providing a complete and accurate shipping address.
If a package is returned, delayed, lost, or undeliverable due to an incorrect or incomplete address provided by the customer, additional costs may be the customer’s responsibility.
SECTION 6 - RETURNS, REFUNDS, AND CANCELLATIONS
Returns, refunds, and cancellations are governed by our Refund Policy.
For hygiene and pet-care reasons, used pet-care products, grooming tools, paw cleaners, towels, drying robes, and items with visible signs of use, pet hair, stains, odors, water marks, damage, or missing packaging may not be eligible for return.
Orders may be cancelled before they are processed for fulfillment. Once an order has been processed or shipped, it can no longer be cancelled.
SECTION 7 - INTELLECTUAL PROPERTY
All content on our website, including text, images, graphics, product descriptions, logos, branding, layout, and design elements, is owned by TidyTail Co., its affiliates, suppliers, licensors, or content providers and is protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, publish, display, transmit, or use any website content without our prior written consent.
TidyTail Co. names, logos, product names, designs, and slogans may not be used without our prior written permission.
SECTION 8 - OPTIONAL TOOLS AND THIRD-PARTY SERVICES
We may provide access to third-party tools, payment processors, apps, shipping services, analytics tools, or other services that we do not control.
You acknowledge and agree that such tools and services are provided “as is” and “as available.” We are not responsible for third-party services, websites, tools, policies, or practices.
SECTION 9 - THIRD-PARTY LINKS
Our website may contain links to third-party websites or services. We are not responsible for the content, accuracy, products, services, or policies of third-party websites.
If you access third-party links, you do so at your own risk.
SECTION 10 - RELATIONSHIP WITH SHOPIFY
TidyTail Co. is powered by Shopify, which enables us to provide our online store and related services. However, any purchases you make through our store are made directly with TidyTail Co.
By using our website, you acknowledge that Shopify is not responsible for any aspect of sales between you and TidyTail Co., including any injury, damage, loss, or dispute related to products purchased from us.
SECTION 11 - PRIVACY POLICY
All personal information we collect is subject to our Privacy Policy. By using our website, you acknowledge that you have read and understood our Privacy Policy.
Because our store is hosted by Shopify, Shopify may also collect and process certain personal information in order to provide and improve the services used by our store.
SECTION 12 - FEEDBACK AND REVIEWS
If you submit reviews, feedback, photos, comments, suggestions, or other content, you grant us permission to use, reproduce, publish, display, and share such content for business, marketing, customer support, and promotional purposes.
You represent that your feedback is accurate, lawful, and does not violate the rights of any third party.
We may remove or edit content that we consider unlawful, misleading, offensive, abusive, spam, or otherwise inappropriate.
SECTION 13 - ERRORS, INACCURACIES, AND OMISSIONS
Occasionally there may be information on our website that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping charges, delivery times, availability, or other details.
We reserve the right to correct errors, update information, change or cancel orders, or modify website content at any time without prior notice.
SECTION 14 - PROHIBITED USES
You may not use our website or services for any unlawful purpose, to violate any law or regulation, to infringe upon our rights or the rights of others, to submit false or misleading information, to transmit malicious code, to collect personal information from others, to spam, phish, scrape, crawl, copy, or interfere with the operation or security of our website.
We reserve the right to restrict, suspend, or terminate access if we believe you have violated these Terms.
SECTION 15 - TERMINATION
We may terminate or suspend your access to our website or services at any time if we believe you have violated these Terms or engaged in harmful, fraudulent, abusive, or unlawful behavior.
Obligations and liabilities incurred before termination will survive termination.
SECTION 16 - DISCLAIMER OF WARRANTIES
Our website and products are provided “as is” and “as available.” We do not guarantee that our website will be uninterrupted, secure, error-free, or free from viruses or harmful components.
Except as expressly stated, we make no warranties or representations regarding the accuracy, reliability, completeness, or usefulness of website content or product information.
Some jurisdictions do not allow certain warranty exclusions, so some of the above limitations may not apply to you.
SECTION 17 - LIMITATION OF LIABILITY
To the fullest extent permitted by law, TidyTail Co., its owners, employees, contractors, suppliers, service providers, affiliates, and partners will not be liable for any direct, indirect, incidental, punitive, special, or consequential damages arising from your use of our website, products, or services.
This includes, but is not limited to, lost profits, lost revenue, lost data, replacement costs, product misuse, shipping delays, carrier issues, customs delays, or any similar damages.
SECTION 18 - INDEMNIFICATION
You agree to indemnify and hold harmless TidyTail Co., Shopify, our affiliates, partners, employees, contractors, suppliers, service providers, and licensors from any claim, demand, liability, damages, or expenses arising from your breach of these Terms, your violation of any law, or your misuse of our website or products.
SECTION 19 - SEVERABILITY
If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision will be enforced to the fullest extent permitted by law, and the remaining provisions will remain valid and enforceable.
SECTION 20 - WAIVER AND ENTIRE AGREEMENT
Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.
These Terms, together with our posted policies, constitute the entire agreement between you and TidyTail Co. regarding your use of our website and services.
SECTION 21 - ASSIGNMENT
You may not transfer or assign your rights or obligations under these Terms without our prior written consent. We may transfer or assign our rights and obligations without notice or consent.
SECTION 22 - GOVERNING LAW
These Terms of Service shall be governed by and interpreted in accordance with applicable laws in the jurisdiction where TidyTail Co. operates, without regard to conflict of law principles.
SECTION 23 - CHANGES TO TERMS OF SERVICE
We reserve the right to update, change, or replace any part of these Terms of Service at any time by posting updates on this page.
Your continued use of our website after changes are posted constitutes acceptance of those changes.
SECTION 24 - CONTACT INFORMATION
Questions about these Terms of Service should be sent to us at:
TidyTail Co.
Email: keli83527@gmail.com
Website: https://d1syxe-eq.myshopify.com
